Shipping policy

🚚 Shipping Policy

At Couple Joy, we aim to deliver your orders quickly and safely.

All orders are usually delivered within 2–7 working days from the date of dispatch.
In some cases, delivery may take a little longer due to factors beyond our control (such as location, courier delays, or weather conditions).

You will receive updates via email or SMS regarding your order confirmation, payment, and shipping status. Please keep checking your messages for updates.


📦 Order Processing

  • All orders are processed within 2–3 business days after placing the order.
  • Once shipped, you will receive tracking details to follow your delivery.
  • We ensure that all products are packed properly and delivered in good condition.

❌ Cancellation Policy

  • Orders cannot be cancelled once they are dispatched from our warehouse.
  • If you need to make any changes, please contact us before dispatch.

🔒 Discreet Delivery

Your privacy is important to us. All orders are shipped in plain and unbranded packaging.


💡 Note

Delivery timelines may vary depending on your location and external factors, but we always try our best to deliver your order as quickly as possible.